It depends on the nature of your complaint. If you have a complaint about services at a Health Centre or any other Health Unit, you need to see the Head of the Health Centre or Health Unit first. If you cannot get a solution from the Health Centre or Unit, you need to refer the matter to the Customer Relations Unit of the Ministry. This is situated in the Red Roof Building at the Ministry of Health and can be accessed by calling 4388000.

You can also address your complaint in writing to the Principal Secretary for Health, to the Chief Executive Officer of the Health Care Agency and to the Public Health Commissioner, depending on the nature of the complaint. Finally, you can address a compliant in writing to the Minister for Health if you have exhausted the different avenues and you have not obtained a solution.

Source: Government of Seychelles